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You and PhilCare are partners in your home care service plan. To insure the finest care possible, you must understand your role in your home care service plan. As a
customer of our organization you are responsible for the following:
1. To provide complete and accurate information concerning your present health, medication, allergies, etc., when appropriate to your home
care service plan
2. To inform a staff member, as appropriate, of your health history, including past hospitalizations, illnesses, injuries, etc.
3. To involve yourself in developing, carrying
out, and modifying your home care service plan which includes properly cleaning and storing of your home medical equipment.
4. To review PHILCARE's safety procedures and actively participate in maintaining
a safe environment in your home.
5. To request additional assistance or information on any phase of your home care service plan you do not fully understand.
6. To notify your physician when you
feel ill, or encounter any unusual physical or mental stress or sensations.
7. To notify PhilCare, in advance, when you cannot be home for a scheduled home care visit.
8. To notify PhilCare prior to changing your place of residence or your telephone number.
9. To notify PhilCare when encountering any problem with equipment or service.
10. To notify
PhilCare if you are to be hospitalized or if your physician modifies or ceases your home care prescription.
11. To make a conscious effort to properly care for equipment supplied and to comply with all
other aspects of the home care service plan developed for you.
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